Hello,
just had a really frustrating time trying to order a few different dyes on the website, whenever I clicked on certain options such as browse by colour/shade it would reset my cart back to 0 items so I had to go and add everything I had chosen several times. It wasn't even consistent just at random if I selected something I suddenly lost everything in my cart.
Any ideas?
Hi,
I've not heard of this happening before but will have a look at the error logs to see if I can pinpoint it as I cannot replicate it using our test accounts.
Did you manage to process your order? If not, please pm me a list of the items you would like and I will add them at this end to see if I can duplicate the problem.
Apologies again and I will get this sorted asap,
Nickki
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