I don't get how, after doing all that to her hair, she says she has no burns or hair falling off. Either her head is bionic or she's in denial, so with all due respect, I hope she really is ok but won't do that again, ever.
That said, I wanted to share my recently discovered horror story. And I say recently because I certainly didn't pay any attention to it being a problem back then. About 4 or 5 years ago, I wanted to have purple hair, so my mum asked the hairdresser and at first she was hesitant, she said she wouldn't do it. But after we asked again, she agreed.
EDIT: I forgot to say that it cost me about 60€ for it...!
So the day had arrived, and I entered the hair saloon. She seemed in a bad mood about it, which scared me a lot. I was hmmm 17 probably? So imagine. She started applying the bleach, and I don't know which volume it was or anything. So she put it on and I spent one hour with it on. I promise you, one whole hour. It started to sting a bit, but then she rinsed it off. Without even saying a damn thing, she decided to reapply the bleach, and this time she put me on one of these huge blow dryers - heat machines, you know. And this time it really was painful. So I told them and they rinsed out. The result was orange-ish, thing is I have black hair naturally but used to dye it black because of some white hairs I have (I no longer do that D:, but damn white hairs), anyway she was so lame that even though I told them about that, they did 2 bleaches.
They put the whateveritwas purple on top of that orange base, and it became quite amazing, to tell you the truth. But after one wash... it ran away. Like, literally, I was left off with a brown/purple-ish colour and I was so mad! And what was worse, when wet, the hair was like chewing gum. Not to the point where all of it would break off, but I was definitely seeing something I didn't know what was then, but now after a long time I realized that it was overprocessed hair.
After it went completely orange, I spent some time with it like that, and then went for red. Which didn't last anything but a week? Seriously, do they expect us to go top up the colour every week, when we do it at home and it lasts for a month at the very least? Crazy.
Luckily, my hair seems strong and it didn't snap off or anything, so I grew it out, because it grows faster for me uff, and yeah ever since then all I did to my hair was top up the black for the white hairs. I swore I wouldn't bleach ever again... but I realize it was THEIR fault for being incompetent. So I'm going to try it out myself how I've seen here it should be done, and I hope for the best results!
And that's the reason why I won't let any hair stylist do anything like this to my hair. I may be wrong, but most stylists don't seem to be prepared or trained for bleaching so I prefer to do it "the right way" knowing I did what I did. Now if only I knew how to properly cut my hair, I would never go into a saloon ever again. And then you see people who call you ignorant because you intend to do this yourself. Go to a hair stylist! they said. As if all of them were properly trained for that.