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Author Topic: Share your Bleaching Horror Stories  (Read 101215 times)  Share 

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Alexia

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Re: Share your Bleaching Horror Stories
« Reply #175 on: 03 Nov 13 / 07:15 AM »
Yes, I've learnt something new as well - that is news to me that UK stylists do not need to be licensed.  I haven't had much salon-going experience, but my mother certainly did, and at that time I was in the USA, and the hairstylists she went to knew their stuff.  I am gobsmacked to learn that UK stylists do not need to be licensed to touch people's hair.  But that's because where I grew up, it seemed so strict, and the stylists I'd encountered with my mother seemed trusted.  I just haven't gone to the salon too much at all in my adult life, especially in the last 8 years of being in the UK, because I'm always doing my own, and I guess I've been doing the right thing!

Katie, I cannot believe my ears about your boss who made up her own license to post up on her wall.  That is totally appalling, and what an idiot for using 50%, which you found when you walked into the back room.  No wonder your hair was clumping out!  How devastating.  It is truly amazing how much damage can be done in a matter of moments, and that damage could cost months if not years of your life growing it out.

I was absolutely infatuated by hair and makeup in high school and junior college in the USA, but (ha ha) the long hours and long weeks put me off doing cosmetics school.  Plus, I always hated my own hair as a kid after I walked out of the salon, I thought I'd never want to do kids' hair because they'll just hate me for it.  These are reasons I never went into the cosmetics field, I thought I'd never please my clients, and if I got it wrong, I'd feel horrible.  So instead, I just read loads and started doing my own everything at home - even mastered the art of doing my own acrylic nails!

The salon I went to was huge, with glass external walls at the corner of a building, and inside, lights and mirrors and fountains et al, not a tiny shop that someone decided to open up on a whim, plus they apparently do all sorts of skin and cosmetic treatments as well.  I know, appearances aren't everything, but one might naturally think that if they have the money to pay rent for that large space and were able to decorate it up to appear to be a posh, London salon, they'd have higher standards for their staff.  As I said, I learnt something new today!

I'm almost tempted to go back and show them my hair - "Remember me? I was the one who was so concerned about the bleach, the one who came in with coconut oil you laughed at and thought was a bit pedantic?  Well, have a look at the bits your stylist left bleach on for nearly an hour - it would NOT have come out unscathed had I not oiled up.  And how stupid of me to think your stylist knows how to bleach hair ... I must be an idiot."

The only thing lost is another month to wait for the next treatment, and the ineffective use of bleach didn't lighten as much as it could have.

I wonder if the techs there that do the other skincare procedures have to be licensed... scary stuff.
 

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Re: Share your Bleaching Horror Stories
« Reply #176 on: 03 Nov 13 / 10:07 AM »
Which others have to be licensed? As far as I know, nothing has to be licensed, just follow health and safety regs.

And none of this is saying they are bad. There's many very, very good hairdressers here. Less are good with the chemicals though. And we still get a good portion of US people who have been to the licensed US stylists and come out with a fried mess.
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Alexia

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Re: Share your Bleaching Horror Stories
« Reply #177 on: 03 Nov 13 / 12:49 PM »
Just wondered if their staff who do the aesthetic treatments and botox have to be licensed, ha ha.  But yes, I'm sure there are umpteen bleaching disasters from the most professional hairstylists.


N.B. I wrote an email to the salon and told them about my experience, explaining to them why my hair did not lift as expected.  I cannot let them think the oil prevented the treatment from working properly, which exactly what the owner told me on my way out of the salon, just before she recommended I buy one of their shampoos!

So now I gave them a piece of my mind... and I feel better.
 

Mindi Kellaway

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Re: Share your Bleaching Horror Stories
« Reply #178 on: 03 Nov 13 / 01:33 PM »
Just wondered if their staff who do the aesthetic treatments and botox have to be licensed

As far as I'm aware, practicioners of aesthetic cosmetology in the UK do not require any kind of license, and non-surgical treatments such as botox can be performed by un-licensed staff as well, they certainly don't have to be a doctor to perform these treatments.  I believe there is a licensing board that you can apply to, and some salons are licensed, but as far as I know, it's not a legal requirement.  The salons do have meet health & safety standards, but the actual people performing the treatments don't need any kind of medical training. I could be completely wrong, I certainly don't have these treatments done myself, so can't be sure, but I have had botox before (for medical reasons, I might point out, not for anti-ageing), and had to research salons to find one where the injections were actually done by a doctor.
 

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Re: Share your Bleaching Horror Stories
« Reply #179 on: 03 Nov 13 / 01:47 PM »
How ignorant of them. Id email that bitch all the links to coconut oil (im linking them to people here all the time) and tell her maybe they need some further education. To not dismiss something they clearly know nothing about because it really makes them look foolish. Word of mouth is huge, HUGE for salons. For every 1 negative comment it takes 10 positive comments to build their rep back up. I mean, think of how many people just one person can tell about their negative experience. Then those people will warn their friends not to go there, etc. I absolutely cannot stand know-it-alls. If they actually know what theyre talking about, whatever,even if they have a douchey attitude at least i can learn something. But if they really havent a clue but think they know it all....just keep me away lol.

Oh yea, the boss with the 50 vol that forged her license was a very posh salon, she was a very rich woman. $5,000 setees in the waiting area, chandeliers, everything was just super fancy + expensive, as well as the salon prices. Allover hilights, cut, bd + style was $350 which is a LOT for michigan.

I cant believe just anyone can do botox + facial services. Facials can involve some very harsh chemicals that can seriously put someone in the hospital if not mixed correctly or left on too long, etc. Wow, thats scary! 
Always remember to consider what your hair is going to feel like after processing it BEFORE you do it! Test strands, treatments/oils are important when it comes to hair, but the most important thing is patience!
 

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Share your Bleaching Horror Stories
« Reply #180 on: 03 Nov 13 / 09:08 PM »
One more thing to add. If the coconut oil starts to solidify again, it will block the bleach. If the temp is lower than 23 degrees c it will solidify, at this time of year it is possible.
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Alexia

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Re: Share your Bleaching Horror Stories
« Reply #181 on: 03 Nov 13 / 09:38 PM »
Thanks Janine, but I really don't think it could have been the coconut oil blocking the bleach.  From what I understand, the poor bleach didn't have a chance to work because it was uncovered for 40+ minutes.  Plus, I had done strand tests a couple nights before, leaving the coconut oil uncovered overnight, then applying the bleach the next morning, nearly the same as what would have happened the day of the bleaching, and both oiled and non-oiled test strands lifted equally.

My hair seemed moist and pliable right before the bleach - I brushed through it with my mini-bristle whilst sitting in the chair before the treatment.  I don't think I would have been able to if it solidified... does it solidify if it's left uncovered, or in another way?  To be fair, I didn't take the temperature of my hair before the treatment though... hee hee.


Katie, I did make that clear in the email too - that I'd done test strands with oil that lightened the exact same way as those without, and that the reason the treatment did not work effectively because the bleach was left uncovered and could not start to develop before drying up.  I also said the reason I did not have to sacrifice any length, after having bleach sit on it nearly an hour, was because of the oil, that there are testimonials about coconut oil preventing bleach damage, and my hair would not have survived an hour otherwise.

I am convinced the oil saved my hair... thank you!  I'm interested to know if they respond at all.  Although I'm glad I corrected their misunderstanding about oil blocking the lifting effects - regardless, you don't fiddle around for a half hour, painting bleach on hair like you're creating a masterpiece with oil paints, tapping the brush here and there.  To give her some credit, she was probably trying to do a good job, but must have seriously lacked fundamentals.


Mindi, that is scary to learn.  I would never, ever trust someone with chemicals on my face or skin.  I admit, I've experimented with glycolic and lactic acid facial peels at home, as well as salicylic, but as with doing hair at home, it's within my control.  I am seriously becoming curious as to what makes these people qualified to do possibly damaging and irreversible treatments on clients without qualifications.  Even the most qualified can slip up, and that's even a chance you take.  But to learn no level of certification is required is appalling.

Mind you, I'm sure there are many successful treatments, but those that aren't are such sad stories to hear.

 

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Re: Share your Bleaching Horror Stories
« Reply #182 on: 03 Nov 13 / 10:10 PM »
I mention it purely because it's one thing that can go wrong with coconut oil, it's not a perfect method :)
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Re: Share your Bleaching Horror Stories
« Reply #183 on: 03 Nov 13 / 10:25 PM »
Out of interest, was it a full head of bleach?
I've never been or worked in a salon where a client has one stylist doing that procedure, it's always been two due to the timing of it and the need for an even lift.
 

Alexia

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Re: Share your Bleaching Horror Stories
« Reply #184 on: 04 Nov 13 / 06:22 AM »
Swilks, it was a sort of a dip-dye to even out darker lengths.  Although I think my stylist could have used another couple pairs of hands!


Ironically, the stylist had long blonde, highlighted hair, really pretty.  I asked if she did her own highlights, and she said "no".

But even me, I'm a sponge when someone is doing my hair and always have been, staring at everything they are doing and taking it all in.  You'd think my stylist would have picked up a bit of information, having her own highlights done by someone else.

She's probably one of those that keeps her head down and reads magazines through the process.



MODIFIED 14/11/2013:


I finally wrote a review of the salon and thought I'd share it here:

I wish I could write a better review, but unfortunately, my experience was not a good one.  My appointment was for a lightening treatment (dip dye), and the stylist that did my hair did not have a sound understanding of how to use bleach - it took nearly 45 minutes to apply, and by that time most people would know the bleach would begin to dry out on the hair, lose its ability to lift, and just do damage without attaining the desired result.  The bleach ended up being on my hair for nearly an hour in total, and I felt a bit silly asking for it to be washed off after that time, because the stylist really wanted the treatment to lighten my hair as I expected.

Fortunately, I applied coconut oil prior to my treatment, so I experienced minimal to no damage, but I was told by the stylists that the coconut oil prevented the bleach from working.  This was not the case because I did test strands earlier in the week, both with and without coconut oil, and the bleach lifted perfectly.  But when using bleach, you need to work quickly and cover the head with a wrap so the developing and timing can start as soon as possible.

I contacted the salon afterward to tell them of my experience, and I had an email back the next day, saying the manager would look into the matter and get back with me.  This was nearly two weeks ago and I have not heard back.  But there's not much that can be done other than to ensure others who go to salons for bleach treatments are aware that all stylists who use bleach may not know the basics... and had it not been for the coconut oil, my three years of growing out my hair could have ended in a very, very sad result.

To give credit, the stylist really tried to do the best job she could and lift my hair level as desired, and all other staff were very nice.  The ambiance is brilliant, and I would hope they improve their standards and ensure their staff are trained with some of the basics of hair treatments.
 

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Re: Share your Bleaching Horror Stories
« Reply #185 on: 28 Nov 13 / 03:30 AM »
Here's my bleaching horror story: I was a teenager and had only been bleaching my hair for a couple of years. I naively assumed that all professional hairstylists knew exactly how to bleach hair blonde----was I ever wrong!

I was temporarily living with a relative 100+ miles away from my regular hair colorist, so when it was time to get my roots bleached, I made an appointment at a local salon. (Ironically, it was a very upscale salon in a wealthy California beach town). The stylist had autographed photos of movie stars and a First Lady on the walls of his salon; they thanked him for doing a great job styling their hair while they'd stayed in the popular vacation destination. Maybe he knew how to style hair, but he certainly didn't know much about bleaching hair! He pretended he knew how, though. I thought I was in good hands.

I went to Mr. X a couple of times, and he did a good job touching up my roots. It must have been about my 3rd or 4th visit when everything went wrong. Then and now, I leave 20 volume bleach on my hair for 65 minutes.

Mr. X applied bleach to my roots, then he put me under a hairdryer. No colorist had ever put me under a hair dryer for the hour that we left the bleach on my hair, so I was instinctively worried.

"The heat will work with the bleach to lift your color," Mr. X assured me. I didn't know any better, so I followed his instructions and sat under that hair dryer for the full 65 min. with 20 vol. bleach on my roots. It turned out that the combination of bleach and heat melted off a huge chunk of my hair near the top of my head.

Mr. X washed off my bleach and combed my hair, never telling me about the damage at the crown.

It wasn't until my hair was dry and I got home that I realized just how badly he'd botched the job. To my horror, all of the hair at the top of my head was now only half an inch long, at most! It looked like someone had given me a "buzz cut". (I had to wear hats for 6 months afterwards, because my hair was so short that I couldn't even get it to lay flat. It stuck straight up for 6 months!).

I was in tears. I called up Mr. X, telling him of the damage and asking him what had gone wrong. "The bleach was on too long," he told me. Even then I knew he was lying, because 65 min. has never been "too long". As soon as I went back to my regular stylist, she explained that putting me under a hairdryer while my bleach processed was a colossal mistake. Bleach + heat=extreme damage.

The heat from the hair dryer had caused the bleach to swell, overlapping my roots and causing the bleach to get onto my already-bleached hair. This is what caused huge chunks of my hair to break off extremely close to my scalp. I was depressed for months afterwards, trying to hide the damage by constantly wearing hats.

I hate the fact that I actually paid a fair amount of money to have my hair ruined. (I didn't have the courage to demand a refund). Needless to say, I never went to Mr. X's salon ever again. I really wish he had just come out and told me that he didn't know how to bleach hair, instead of experimenting on me and ruining my hair. I was also irked that he lied about the reason for the damage. He didn't want to admit that the damage was his fault, caused by putting me under the hairdryer with bleach on my head.
 

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Re: Share your Bleaching Horror Stories
« Reply #186 on: 28 Nov 13 / 03:53 AM »
omg, that guy is an idiot. even if i do put someone under the dryer for a root retouch, its for like, 5-10 minutes tops and i only use heat like that with certain hair types, usually its darker, coarser, resistant hair. and depending on the bleach, some swells moe than others, you always leave a tiny bit of space between the bleach and the previously bleached hair because it will swell out to it. it sounds like he overlapped it to begin with, like, "blended" the bleach down to the previously bleached hair, with the amount of hair you lost. i would havetaken a picture of the top of my head and sent it to the owner, or asked to see the owner in person and showed him/her and get a refund.
Always remember to consider what your hair is going to feel like after processing it BEFORE you do it! Test strands, treatments/oils are important when it comes to hair, but the most important thing is patience!
 

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Re: Share your Bleaching Horror Stories
« Reply #187 on: 28 Nov 13 / 04:26 AM »
Thanks, Katie. Mr. X actually was the owner of this "prestigious" salon. He'd been in business for a long time and owned his own salon, so I naively assumed that he knew what he was doing.

When he told me, "The bleach was on too long", it was like he was blaming me for the damage, because I'd told him that my colorist at home always keeps my bleach on or 65 min. But the damage was obviously caused by putting me under the hairdryer for the entire 65 min., not because the bleach was on "too long".
I suppose if I'd known more and been more confident, I would have demanded a refund. It makes me ill to know that "Mr. X" clearly saw the extent of the damage as he combed through my hair afterwards, but failed to say a word. And then when I did call him and described the damage, he still didn't take responsibility! Thanks for your input.
 

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Re: Share your Bleaching Horror Stories
« Reply #188 on: 17 Dec 13 / 04:08 AM »
Wow, that's just so low. I can't think of enough names to call him. Sorry that happened!
 

m0rbi

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Re: Share your Bleaching Horror Stories
« Reply #189 on: 17 Mar 14 / 06:44 PM »
Oh to be young and naive again...
When I was A LOT younger I decided it would be a good idea to try and go from a Boots 'Bitter Chocolate' box dye back to my natural colour (ash blonde). 2 weeks and 6 boxes of Schwartzkopf 'Platinum Blonde' later, I'm left with stringy, porous, white into day-glow yellow into orange hair :/ think LeeLoo from the film '5th element', only more damaged.
The worst part about it was that sooo much snapped off I had to have it chopped off and for about 6 months I looked like a boy >_<
 

Mini_the_Minx

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Re: Share your Bleaching Horror Stories
« Reply #190 on: 17 Mar 14 / 07:48 PM »
I'm naturally a level 3 and had black blue hair for about 6 months. I decided I wanted to go platinum blonde so did 2 40vol bleaches within a week.

I started bleaching my own roots after that, 30vol every 2 weeks and would often over lap. In the end my hair had had enough and a massive chunk snapped off at the root so I looked like a parrot. After that I whacked on a semi brown and learnt my lesson. I still bleach but I'm very careful now.
 

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Re: Share your Bleaching Horror Stories
« Reply #191 on: 02 Apr 14 / 05:06 PM »
This is a bit off-topic as I am not recounting a bleaching horror story, but I have a silly question. I hope this is okay.

I've seen many references to "chewing gum hair" on this forum, and I am a bit confused as to what it means. My mind automatically thinks that damaged hair = dry, brittle, snapping hair.

Does chewing gum hair feel like used chewing gum? Is it a bit squishy? Does it feel gummy as if it were covered in sticker residue? Does it seem to stretch like chewing gum, opposed to just snapping?

I feel so ridiculous since I don't understand, hahaha!
 

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Re: Share your Bleaching Horror Stories
« Reply #192 on: 02 Apr 14 / 05:16 PM »
It's a bit of all of that. But, it's when it's wet, not dry. That is the specific difference. It's not easy to understand unless you've felt it. I was doing hairdressing at the end of the 80s, early 90s, so I felt a lot of it because of the obsession with bleach blonde hair and tight perms!

When it's dry, it's likely to be dry, brittle and snapping.
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Tiger_grrrl

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Re: Share your Bleaching Horror Stories
« Reply #193 on: 06 Apr 14 / 03:50 PM »
If you've ever used Nair, it's a little like that (hopefully not *that* bad though)

Anyway, my bleach disaster two years ago left me with horribly damaged rainbow coloured hair.  I had been using either Lush's Caca Noir or my own mix of dried henna and indigo to dye my hair for about two years.  However after my ex broke up with me I felt like I needed to change up my hair colour and wanted to go light. I was smart enough to google "removing henna from hair" and knew it would be risky but dumb enough to believe some people on the Internet who claimed to have been able to lighten their hair without dramas so I just crossed my fingers that I'd be able to do the same.
First up I tried a lightening box dye which lightened my roots but left my lengths a mucky greenish brown. I then tried two applications of a colour remover which didn't do very much. This was followed by a strong box bleach which gave me the hair below. This was all in the space of a few days.  By this stage as you can see, my hair was in a pretty shabby condition so I left it for a couple of weeks, just using lots of conditioners before one final attempt with bleach which only served to make the blue brighter.
In the end, the only cure was a pair of scissors. I tried for as long as possible to keep as much length as I could but eventually went for a pixie cut which I've been sporting for the last year now.
 

Aleriya

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Re: Share your Bleaching Horror Stories
« Reply #194 on: 03 May 14 / 05:34 PM »
WoW, loads of horror stories on here.

The absolute worse for me was done by a professional just a few months ago.  I had been getting highlights gradually put in my hair to take me to blonde.  Well, the girl who was doing my highlights (mind you I was mostly blonde at this stage) was fired.  So, I told the owner the goal about going blonde.  Well, you would think since it was HER salon she would have been more knowledgeable than what she actually was.  Needless to say my hair was a plethora of all colors that weren't a true blonde.  I had told her my long term goal was a dark beige blonde.  Instead I walked out with orange, yellow, white, and greyish hair.  I wanted to cry!!  Mind you this was after paying her money as well as spending two full days in her salon.  I also went to Sally's to see if there was anything I could do and the girls in there thought this was a botched home job.  My hair is luckily very strong and I take good care of my hair.  Well, I had to hop on a plane with this really bad hair color (the cut was just as bad totally uneven in length plus she layered one side of my head and left the other one length...I'm talking brutal here).  So, luckily I was visiting family and I knew a hair dresser who thankfully fixed me up to where I was all blonde (not the dark blonde I wanted but I was much better).  She didn't want to over process my hair after telling her everything that I had been through!  I'm just very lucky that my hair didn't snap off completely I just had to get a new cut and loads of layers cut into my hair!
 

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Re: Share your Bleaching Horror Stories
« Reply #195 on: 17 May 14 / 08:23 AM »
It's a big misconception that I also fell for that if You pay a lot, You'll get what You want... Such a bulls***. Never falling for that again
 

Icemist

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Re: Share your Bleaching Horror Stories
« Reply #196 on: 17 Jun 14 / 09:25 AM »
My first horror story wasn't as bad as some here...For a few months I had been bleaching the front of my hair around my face and putting blue dye on it along with a few streaks..Eventually I wanted the underlayer blue instead of it all just being on top. So my mom bleached it for me and it was fine..we started at my hairline and it was only maybe a quarter Inch of hair.I had a nice dark blue on it and once it washed out and I had taken a break from the bleaching for a bit ... My mom told me she wanted to relax my hair  (I'm mixed and I have a lot of super frizzy hair..practically a weighted down afro..) It was getting a little crazy so I agreed to it...dummy me didn't know you should never put a relaxer on top of ANY bleached hair.  It was on my hair for maybe 15 minutes when my mom THEN decided to inform me or had just remembered that I shouldn't relax my hair when it's been bleached.  Now being paranoid I ask her to keep an eye on it and say we should probably rinse it but soon she comments on it looking gummy and we immediately wash it out..Sure enough there was breakage all long the back mostly on the underlayer and I think only a small amount on the older highlights. My hair when straightened hits about mid back and  the breakage had made most of that break off to shorter than my collarbone.  It's grown out now but I haven't relaxed it since and don't plan to =p

#2
This one was much more recent..The whole front of my head is a light blonde now..from about the back of my ears forward..It was all blue until the beginning of last summer. Turns out I don't make a half bad blonde...Eventually I want to go white so I figured I'd just strip out the blue and let it go and bleach it as it comes..The bleaching was going fine and I was hitting my roots as they came in after they reached about a quarter if an inch and was using 30 and sometimes even 40 volume (which is stupid)...I was lightly overlapping even though I know I shouldn't since it was such a pale blonde I know it was already way over processed...my hair finally had enough of my over processing around fell right before I went to the Renaissance festival.  It had majorly broken off in the front from all the overlaps and I didn't quite realize the extent until I went to get my hair braided in an updo and the braider commented on it all being much shorter around the part. A majority had broken off to maybe an inch in length  but since I normally wear a headband I've been able to hide it.  It's gotten to around 4 inches now and is no longer entirely curly fro on the front of my head and I've spaced out my bleaching and have turned to 20 volumes instead..only issue my last bleaching about a month ago I had to lightly over process the previously bleached areas due to the halo I had that toner hadn't helped..I had to do two seperate bleaching on that and the roots but now still have slightly darker roots cause the 20 volume didn't lift them as high as I wanted even after 2 sessions on the roots... =p
 

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Re: Share your Bleaching Horror Stories
« Reply #197 on: 18 Sep 14 / 07:18 AM »
Hi guys, not sure if you would be able to help, however here is my "horror story" / dilemma! I have no history of allergies, no hypersensitivities including dermatitis. Yesterday I got my hair done - touched up (ombre, with bleached ends). When my hairdresser of over 30 years experience placed the bleach (30 vol) on my hair with foils it got warm really quickly and then started boiling to the extent steam was coming off and burned my hairdressers hands.. Now fortunately she got it off in time before it did any damage to my hair. Anyway, she claims she has never had this happen before nor heard of it.. And she has used that bleach agent in my hair numerous times before over 5 years of intermittent bleaching.. She thinks s it is because I've been using purple shampoo regularly (..too often apparently) and there is a build up of "iron minerals" in my hair that reacted with the bleach... I just have a tough time believing my purple shampoo which is used for bleached hair could have caused my hair to start burning once bleach was applied.... Especially when I have friends with lighter hair than myself using it daily and bleaching 2 monthly. Does anyone have any thoughts??
 

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Re: Share your Bleaching Horror Stories
« Reply #198 on: 19 Sep 14 / 03:42 PM »
I triple processed my hair with bleach in a bid to get it white in time for a Marilyn Manson gig (this was about 10 years ago)

I had very very black hair and when id finished it was just very pale yellow. I was so upset. My hair was just past my shoulders and I covered it with a beanie at the gig.

the next day I had to get it all cut off because my hair was broken.

:(

But hey, its growing back now yay :)

 

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Re: Share your Bleaching Horror Stories
« Reply #199 on: 24 Mar 15 / 05:16 PM »
I have level 2-3 brown/dk brown  hair and winter of 2013 decided I wanted to be blond. I've done the salon thing with highlights but I don't like the striped look. did the lengths first, then roots, but still came out orange. several days and processes later I was blond. I re-do my roots and usually they are brassy the first couple of days but then tone down. I use well t28 toner. bleach and toner with only 20 vol peroxide because I'm scare to go higher. not so much because I think my hair will fall out but because i won't apply the bleach fast enough and the result will be very uneven. Overall, I'm happy with what I've accomplished. Also *big suggestion* I have been putting coconut oil on my scalp 8+hours before root touch ups and my scalp never burns.
 

 

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